Privacy Policy

This Privacy Policy describes how Beautiful Luxe Hair Company ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from www.beautifulluxehaircompany.com (the "Site") or otherwise interact with us.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information about what Personal Information we collect and why.

Information Collected Automatically

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information as set forth below which may constitute Personal Information in your jurisdiction. This information is collected and used to maintain the security and operation of our Site, and to market products that we think may be of interest to you.

  • Examples of Personal Information collected: browser and device characteristics, operating system, IP address, time zone, cookie information, what sites or products you view, language preferences, referring URLs, search terms, mouse movements and other Site interactions, device ID, unique device identifiers for advertising, country, precise geolocation (with your consent), interactions with our customer service features, and how you interact with the Site.

  • Purpose of collection: to load the Site accurately for you, perform analytics on Site usage to optimize our Site, and to market relevant products to you on our Site.

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, and/or pixels

Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • Source of collection: collected directly from you.

  • Disclosure for a business purpose: shared with our e-commerce platform Squarespace, shipping carriers, and payment processors for order fulfillment and processing.

Customer Support Information

  • Examples of Personal Information collected: name, billing address, shipping address, email address, and phone number.

  • Purpose of collection: to provide customer support.

  • Source of collection: collected from you.

Minors

We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at admin@beautifulluxehair.com to request deletion.

Sharing Personal Information for Orders, Analytics, and Where Required by Law

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Squarespace to power our online store. You can read more about how Squarespace uses your Personal Information by visiting their privacy policy.

  • We share your Personal Information with shipping carriers and payment processors as necessary to fulfill your orders.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Bases for Processing Personal Information

We may process your personal information under the following lawful bases:

  • Your consent

  • The performance of the contract between you and us

  • Compliance with our legal obligations

  • For our legitimate business interests, where they do not override your fundamental rights and freedoms

Data Retention and Security

We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide services to you (for example, for as long as you have an account with us or continue using the services)

  • Whether there is a legal obligation to which we are subject

  • Whether retention is advisable in light of our legal position

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information, or until there is no longer a business or legal need for the Personal Information in accordance with our standard retention policy.

Data Security

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy, including encrypting data where appropriate, using secure HTTPS protocol for transmission, and ensuring that all access to data by our staff is limited. No data transmissions over the Internet can be guaranteed to be completely secure. Consequently, we cannot ensure or warrant that the information you transmit to us will never be accessed. If we learn of a security systems breach, we may need to notify you electronically so that you can take appropriate protective steps. By using this Site or providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this Site. We may post a notice on our Site if a security breach occurs. We may also need to send an email to you at the email address you have provided to us in these circumstances.

SMS/MMS Mobile Messaging Marketing Program

We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. You may opt out at any time by replying "STOP", "END", "CANCEL", "UNSUBSCRIBE", or "QUIT" to any mobile message from us.

Privacy Rights and Contact Information

For any requests concerning the processing of your Personal Information or to exercise any of your data privacy rights, you may contact us at:

Beautiful Luxe Hair Company Phone: 734-695-0081 Email: admin@beautifulluxehair.com

California Residents

California residents have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at admin@beautifulluxehair.com.

International Data Transfers

This Site is hosted in the United States. If you are visiting from regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your Personal Information to the United States.

Cookies

A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use cookies to make your browsing experience better by allowing the Site to remember your actions and preferences. This means you don't have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the Site, for instance, whether it's their first time visiting or if they are frequent visitors.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Site may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu.

Do Not Track

Please note that enabling "do not track" settings in your browser may affect how our Site and services function. While we respect your privacy choices, not all services honor "do not track" settings. For the most effective opt-out of tracking, please contact us directly at admin@beautifulluxehair.com.

Contact Information

For any requests concerning the processing of your Personal Information or to exercise any of your data privacy rights, you may contact us at:


Phone: 734-695-0081
Email: admin@beautifulluxehair.com