Booking Policy

At Beautiful Luxe Hair Company (BLHC), we value your time as much as you value ours. To maintain our commitment to providing an exceptional experience for each client:

SCHEDULING & DEPOSITS

A reservation deposit is required to secure your appointment and will be applied to your final service total. We uphold a 24-hour scheduling courtesy policy. Please input the name of the person being serviced on the booking or in the appointment notes.

RESCHEDULING

Each appointment may be rescheduled only once, with a minimum 24-hour notice. Any additional rescheduling requests will result in:

* Immediate cancellation of your appointment

* Forfeiture of your deposit

* The requirement to secure a new appointment with a new deposit

ARRIVAL

To ensure you receive our full attention and expertise, we recommend arriving at your scheduled appointment time. A $15 courtesy fee applies for arrivals 10+ minutes past your scheduled time. Appointments may be subject to rescheduling after 20 minutes.

SALON ENVIRONMENT

To maintain our serene atmosphere, we welcome only clients receiving services. Please refrain from bringing children or additional guests to the appointment. This allows us to provide the focused, luxurious experience you deserve. Failure to comply will result in cancellation of the appointment and you will have to reschedule.

CLIENT BOOKING AGREEMENT

By submitting my appointment, I acknowledge and agree to the policies established by Beautiful Luxe Hair Company. I understand I am permitted one rescheduling opportunity up to 24 hours before my scheduled appointment time, using the email confirmation provided by BLHC. Any additional rescheduling attempts will result in appointment cancellation, deposit forfeiture, and the requirement to book a new appointment with a new deposit. I acknowledge that same-day cancellations will result in forfeiture of my deposit. I acknowledge that arrival 10+ minutes after my scheduled appointment time will result in a $15 late fee being added. If I arrive 20+ minutes after my scheduled appointment time, that will result in a cancellation of my appointment in its entirety. In the event I have scheduled an incorrect service for my hair needs, I agree not to hold Beautiful Luxe, their staff members, or stylists responsible.

We thank you for your understanding as we strive to deliver an unparalleled level of service and attention to each valued client.